Prerequisites and Important Information

• Performing silent installations may cause the system to automatically restart at the end of the installation.  You can suppress automatic and certain prompts for system restarts by setting the reboot property.

• You may be required to change UAC settings to allow MSI installation to occur.

• Never, under any circumstances, copy + paste command lines from this or any document into a command prompt window.  There are known issues with the characters not lining up correctly and in almost all cases, the command line will not function correctly.

• Agent should be installed as an Administrator.

• Prerequisites are required to be installed before installing SysTrackCloudEdition.msi or the service will fail to start resulting in a failed installation.

  • Microsoft Visual C++ 2015-2019 Redistributable (x86) for 32-bit and 64-bit operating systems. (File name:  VC_redist.x86.exe.)

  • Microsoft Visual C++ 2015-2019 Redistributable (x64) for 64-bit operating systems only. (File name:  VC_redist.x64.exe.)

• From 11.0 the version of the included C++ redistributable is Microsoft Visual C++ 2015-2022 Redistributable - 14.38.33135.0