Microsoft 365 User Guide

Overview

This DEX Pack provides insights into Microsoft 365 usage, performance, storage utilization, and licensing details to inform the best licensing plans for your enterprise.

Performance and Usage

Assess performance metrics for Microsoft 365 apps, identify systems running outdated versions, and compare performance.

Licenses

Discern the license distribution across your enterprise to determine the necessary modifications.

Storage Utilization

Discover the storage utilization of Microsoft Mailbox and OneDrive across your enterprise.

Add-ins

Determine the average load time of the various Add-ins used with Microsoft 365 products.

Performance and Usage

Advanced Options (Show)

This allows customization of data in the rest of the dashboard.

Global Filters

  • Select a Group from the drop-down list to filter data for a specific group.

Application Filter

Use the application drop-down to limit this Dashboard’s data to a specific Microsoft 365 application.

Latest App Version Definition

By default, the Latest Application Version drop-down is set to Auto. This setting automatically detects the latest version of the application across all systems. Once you have selected an application, you may use the Mark Outdated Version based on the Selected Version drop-down menu to select the latest version of the application you would like to explore.

If the Latest Application Version drop-down menu is set to Auto, then you can further define the latest application version with the Minimum System Utilization slider. If less than x% of systems are using a specific version, then it will automatically be set as the latest version. By default, this slider excludes application versions used by fewer than 5% of the systems.

Note: There are times when a version of an application is being tested by a small group of users. When a beta version is used, the data produced may not necessarily reflect the full, current scope of how that app is performing across the enterprise.

Microsoft 365 App Summary

This grid displays version installations and resource usage for Microsoft 365 apps, and it includes the average load time.

  • Select and app to populate the other grids in this Dashboard for more details.

Version Details (Selected App)

This grid displays the metrics for all versions of the app selected in the Microsoft 365 App Summary and it includes the average load time.

System Details (Selected App)

This grid details the System, Version, and Last Use of the Application selected in the Microsoft 365 App Summary.

  • Select Yes or No from the drop down list for Only show systems with outdated version in use. Yes will show only outdated versions, No will show them all. Outdated versions will appear in red. Current versions will appear in green.

License

M365 License Distribution

This graph displays the M65 license, product, and the number of users of each product across your enterprise.

  • Use the search bar to find information on a specific Add-on.

Licensed Users (Selected Product)

This grid lists the users and the department with licensed versions of the selected Microsoft 365 product.

  • Select a License from the M365 License Distribution grid to populate this grid.

M365 Licensed Products

This grid lists the name, the department, and different licensed Microsoft 365 products. The green check mark indicates the user with access to that licensed product.

  • Use the drop-down menu to select a Department.

  • Use the Search Bar to find a specific User.

Storage Utilization

Mailbox Utilization Summary

Use the slider to set the thresholds to determine which users need an increase, a decrease, or require no change in their Mailbox size.

The Default Settings: If users are utilization less than 25% of the Mailbox storage, it will be marked as Decrease. If the utilization is over 75%, it is marked as Increase. If they are neither over nor under those thresholds, those users will be categorized as No Change.

  • Use the sliders to modify these thresholds.

Mailbox User Details

This grid shows the Account, Username, Storage Recommendation, and other metrics related to mailbox usage.

OneDrive Utilization Summary

Use the slider to set the thresholds to determine which users need an increase, a decrease, or require no change in their OneDrive storage size.

The Default Settings: If users are utilization less than 25% of the OneDrive storage, it will be marked as Decrease. If the utilization is over 75%, it is marked as Increase. If they are neither over nor under those thresholds, those users will be categorized as No Change.

  • Use the sliders to modify these thresholds.

OneDrive User Details

This grid lists details of users of OneDrive. Information includes the Site Owner, Storge Change Recommendation, and other metrics. The Site URL identifies where the user’s OneDrive is stored.

Add-ins

Office Add-in Summary

This grid shows the load times of Microsoft 365 Add-ins. Add-ins extend Office applications that interact with content in other Office documents as well as Outlook mail messages and calendar items.

  • Select the Graph Value to display Average Load Time (ms) or Add-ins Count from the drop-down menu.

Add-in Details (Selected Application)

This grid lists the Add-in Name, the number of systems using the add-in, and the average load time.

Red Load time over 500 milliseconds
Yellow Load time 200-499 milliseconds
Green Load time is 199 milliseconds and lower

System Details (Selected Add-in)

This grid lists the Add-in Name and the System using that Add-in.

  • Double-click to enter Resolve for more details on the selected system