DEX and Kit Downloads
The following sections enable you to download DEX packs and kits.
DEX Pack Downloads
Click the links in the following sections to view installation instructions and user guides for DEX packs. To download each DEX pack's kit zip file, click the Download buttons.
NOTE: DEX Packs that do not have a Download button on this page are either Factory set or DEX Pack Lites, which you can use without downloading and installing a kit.
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Application Performance Group
This DEX Pack Lite shows application performance and stability for any specific application within your enterprise. This data is organized by SysTrack Groups, allowing you to compare performance and stability across different types of systems and users.
Installation Instructions: Application Performance by Group
User Guide: Application Performance by Group User Guide
Kit Last Modified Date: 02-29-2024
Application Usage Device
This DEX Pack Lite assesses application usage by device and user to determine how an apps performance impacts the individual digital experience.
Installation Instructions: Application Usage by Device and User
User Guide: Application Usage by Device and User User Guide
Kit Last Modified Date: 05-06-2024
Automation
This DEX Pack Lite displays descriptive information about automations and collection extensions installed. Automations are typically factory installed scripts or code that automate a variety of tasks. Collection extensions collect additional or customized data and are built specifically for an enterprise. Automations and collection extensions must be assigned an action profile before they are able to be run.
Installation Instructions: Automation Information
User Guide: Automation Information User Guide
Kit Last Modified Date: 12-12-2023
Automation Insights
This DEX Pack Lite displays information about automations that ran in the environment. Automations are typically factory installed scripts or code that automates a variety of tasks.
Installation Instructions: N/A
User Guide: Automation Insights User Guide
AVD Assessment
This DEX Pack provides insights into the use and efficiency of the Azure Virtual Machine (VM). Based on selected thresholds of needs and expenses, this pack offers sizing suggestions for critical resources. An estimation of the number of resources consumed by users identifies high-consuming users that may be better suited for desktops or physical systems. This Pack also reports on internal and external session errors that impact VMs.
Installation Instructions: AVD Assessment and Management
User Guide: AVD Assessment and Management User Guide
Kit Last Modified Date: 01-11-2024
Battery Insight
This DEX Pack Lite monitors degradation of battery capacity for specific models and systems.
Installation Instructions: N/A
User Guide: Battery Insights User Guide
Battery Intelligence
This DEX Pack Lite monitors degradation of battery capacity for specific models and systems. (Releases prior to 10.12)
Installation Instructions: Battery Intelligence
User Guide: Battery Intelligence User Guide
Kit Last Modified Date: 02-29-2024
Bios
This DEX Pack Lite shows the installed BIOS versions and age sorted by manufacturer and model. BIOS is firmware used to provide runtime services for operating systems and programs and to perform hardware initialization during the booting process. Outdated BIOSes may cause security, stability, or performance issues. Use this data to identify and update older BIOSes.
Installation Instructions: BIOS Information
User Guide: BIOS Information User Guide
Kit Last Modified Date: 12-12-2023
BitLocker
This DEX Pack Lite assess how BitLocker is being utilized across the enterprise and if systems are adhering to established policies and best practices concerning encryption.
Installation Instructions: BitLocker
User Guide: BitLocker User Guide
Kit Last Modified Date: 12-12-2023
BSOD Insight
This DEX Pack Lite displays information about blue screen (BSOD) events discovered in the environment.
Installation Instructions: N/A
User Guide: BSOD Insights User Guide
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Citrix
This DEX Pack provides insights on how to best optimize value, performance, and the digital experience of Citrix systems and applications across your enterprise.
Installation Instructions: Citrix Apps and Desktop Management
User Guide: Citrix Apps and Desktop Management User Guide
Kit Last Modified Date: 12-12-2023
Compliance and Governance
This DEX Pack Lite displays compliance and governance information, such as whether systems have been updated and whether they adhere to security standards.
Installation Instructions: N/A
User Guide: Compliance and Governance User Guide
Critical App Faults
This DEX Pack Lite gives insight on which critical applications are the worst offenders for faults. A critical application is defined as an application in focus for more than five percent of the total application focus time, and it includes the top five critical apps per system.
Installation Instructions: N/A
User Guide: Critical App Faults User Guide
Dell InsydeH20 UEFI
This DEX Pack Identifies Dell systems that have been affected by the InsydeH20 UEFI vulnerabilities.
Installation Instructions: N/A
User Guide: Dell InsydeH20 UEFI User Guide
Kit Last Modified Date: 12-12-2023
Employee Wellbeing
This DEX Pack is designed to gain insight on Employee Wellbeing in office and remote telework. Discover how the health of a system affects work productivity and user experience. Factors such as additional monitors, and a balance of screen time with other work activities may improve employee wellbeing and satisfaction.
Installation Instructions: Employee Wellbeing
User Guide: Employee Wellbeing User Guide
Kit Last Modified Date: 02-29-2024
Factory Sensors
The latest updates to the factory sensor pack.
Installation Instructions: N/A
User Guide: N/A
Kit Last Modified Date: 12-11-2024
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Google
The Google Workspace Analytics DEX Pack helps the user understand Google Workplace baselines across key applications including Docs, Slides, Sheets, to maximize usage and minimize waste. This DEX Pack supplies an overview of the slowest performing and most frequently used Google Applications. The Performance and Usage dashboards provide information to understand the impact, cause, and timing of any issues.
Installation Instructions: Google Workspace Analytics
User Guide: Google Workspace Analytics User Guide
Kit Last Modified Date: 12-12-2023
Green IT
This DEX Pack facilitates green computing by monitoring energy consumption. Use these Dashboards to determine which groups, regions, and models have the highest environmental impact. This data covers a variety of systems, including printers and virtual machines. This DEX Pack guides decisions to reduce energy and printing costs.
Installation Instructions: Green IT
User Guide: Green IT User Guide
Kit Last Modified Date: 12-12-2023
Group Policy
This DEX Pack Lite shows group policy usage and compliance. View the number of group policies in your environment as well as how many systems are or are not using different group policies.
Installation Instructions: Group Policy
User Guide: Group Policy User Guide
Kit Last Modified Date: 01-02-2024
Hardware Refresh
You can understand detailed evaluations of hardware to determine the necessity of upgrading or replacing systems.
User Guide: Hardware Refresh Factory User Guide - for Cloud
Download Kit This is the latest version of this kit.
Kit Last Modified Date: 05-07-2024
Installation Instructions: Hardware Refresh for On-Premises
User Guide: Hardware Refresh User Guide for On-Premises
Download Kit Use this version of the kit only if you use a SysTrack On-Premises version earlier than 11.0.
Kit Last Modified Date: 12-12-2023
HyperV Management
This DEX Pack shows performance and usage data for HyperV physical and virtual machines. Use this DEX Pack to assess provisioning needs, system issues, and user concurrency. This data can be organized by desktop, virtual machines, and users.
Installation Instructions: HyperV Management
User Guide: HyperV Management User Guide
Kit Last Modified Date: 12-12-2023
Java
Understand the resource consumption and application stability of the different versions of Java being used throughout your enterprise.
Installation Instructions: Java Installation
User Guide: Java User Guide
Kit Last Modified Date: 05-06-2024
Log4j Vulnerability
You can secure infrastructure with simple, actionable data against Log4j vulnerable files.
Installation Instructions: Log4J
User Guide: Log4j Vulnerability User Guide
Kit Last Modified Date: 12-12-2023
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Microsoft 365
This DEX Pack provides insights into Microsoft 365 usage, performance, storage utilization, and licensing details to inform the best licensing plans for your enterprise.
Installation Instructions: Microsoft 365
User Guide: Microsoft 365 User Guide
Kit Last Modified Date: 05-06-2024
Microsoft Teams
This DEX Pack offers detailed evaluation of Microsoft Teams in terms of resource consumption and version analysis. Compare and contrast different versions of Teams to highlight which ones are the best performing and exhibit the fewest faults. Knowing which version is being used by which user helps to identify the extent of any issues and who it is affecting.
Installation Instructions: Microsoft Teams
User Guide: Microsoft Teams User Guide
Kit Last Modified Date: 02-29-2024
Power BI Connector
With the SysTrack Connector to Microsoft Power BI Desktop, you can deliver visual insights from your SysTrack data directly into Power BI.
Installation Instructions: Power BI Connector
User Guide: Power BI Connector User Guide
Kit Last Modified Date: 04-12-2024
Proactive Hardware Monitoring
This DEX Pack monitors hardware performance, issues, and inventory. Use this DEX Pack to diagnose high-priority hardware issues for specific models and systems. For example, this DEX Pack highlights degraded batteries and outdated driver versions.
Installation Instructions: Proactive Hardware Monitoring
User Guide: Proactive Hardware Monitoring User Guide
Kit Last Modified Date: 12-12-2023
Proactive IT
A proactive IT support strategy can address many of the deficiencies of the reactive, break-fix model. Use this solution to gain greater visibility and insight into potential problems, and take action before problems cause significant downtime.
Installation Instructions: Proactive IT
User Guide: Proactive IT User Guide
Kit Last Modified Date: 05-06-2024
Remote Working
Understand the needs, work habits, and user experience of your remote workforce. Discover how remote workers connect to the corporate network, and assess how this connection impacts productivity, user experience, and security risk. Determine hardware and software needs for remote workers.
Installation Instructions: Remote Working
User Guide: Remote Working User Guide
Kit Last Modified Date: 12-12-2023
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Software Asset Optimization
Gain Insights to make decisions to rationalize software, to recall software licenses, gain intelligence on general software use or make other cost type decisions around software.
Installation Instructions: Software Asset Optimization
User Guide: Software Asset Optimization User Guide
Kit Last Modified Date: 05-06-2024
SQL Server Administration
This DEX Pack is used to monitor SQL servers. It provides a detailed inventory of these servers as well as many performance metrics. Use this DEX Pack to identify system issues affecting your enterprise SQL servers.
Installation Instructions: SQL Server Administration
User Guide: SQL Server Administration User Guide
Kit Last Modified Date: 12-12-2023
Synthetic Transactions
This DEX Pack is used to monitor synthetic transaction results. Use these transactions to simulate user interactions under different conditions. This DEX Pack includes time and performance data organized by transaction, date, and system.
Installation Instructions: Synthetic Transactions
User Guide: Synthetic Transactions User Guide
Kit Last Modified Date: 12-12-2023
VMWare Horizon Management
This DEX Pack shows performance and usage data for VMware Horizon virtual machines. Use this DEX Pack to assess provisioning needs, system issues, and user concurrency. This data can be organized by desktop pools, virtual machines, and users.
Installation Instructions: VMware Horizon Management
User Guide: VMware Horizon Management User Guide
Kit Last Modified Date: 12-12-2023
Vulnerability
This DEX Pack provides actionable data to determine the impacts, spread, and relative vulnerability to known cyber threats throughout your enterprise.
Installation Instructions: Vulnerability
User Guide: Vulnerability User Guide
Kit Last Modified Date: 12-12-2023
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Web Browsing Intelligence
This DEX Pack provides insights into the Web Browsing behaviors of users across you enterprise. Intelligence into web browsing behaviors informs productivity, resource consumption, and performance of web applications across your enterprise. It also informs what browsers are most used and which are the most efficient.
Installation Instructions: Web Browsing Intelligence
User Guide: Web Browsing Intelligence User Guide
Kit Last Modified Date: 12-12-2023
WiFi Diagnostics
This DEX Pack helps to diagnose WiFi connection issues affecting systems throughout your enterprise. Discover the active sensors, visible networks, signal quality, network performance, and other metrics relating to WiFi diagnostics.
Installation Instructions: N/A
User Guide: WiFi Diagnostics User Guide
Kit Last Modified Date: 12-12-2023
Windows 11 Migration
This DEX Pack is designed to assist with your journey to Windows 11. Determine hardware and application readiness, identify actions to take to get your estate ready, assess Windows 11 performance and monitor the progress of the rollout.
Installation Instructions: Windows 11 Migration
User Guide: Windows 11 Migration Overview
User Guide: Windows 11 Hardware Readiness
User Guide: Windows 11 Application Stability
User Guide: Windows 11 Performance Impact
User Guide: Windows 11 Migration Progress
Kit Last Modified Date: 12-12-2023
WinVerify Trust Signature
You can determine vulnerable systems to the WinVerify Trust Signature Validation threat.
Installation Instructions: N/A
User Guide: WinVerify Trust Signature User Guide
Kit Last Modified Date: 12-12-2023
Kit Downloads
Click the Download buttons in the following sections to download kit zip files.
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Action Builder
This kit includes LSActionBuilder.exe, which is a powerful tool for building actions outside of the SysTrack Action Builder user interface.
User Guide: Action Construction for SysTrack with LSActionBuilder (This guide requires you to sign is as a customer before you can view it.)
User Guide: Sign Actions with a Certificate and Private Key (This guide uses LSActionBuilder in some places to create certificates and sign actions with them.)
Kit Last Modified Date: 10-15-2024
Citrix Service Actions
Automations that restart or enable various Citrix related services.
Kit Last Modified Date: 06-18-2021
Citrix Workspace Analytics
A wide set of Citrix specific reports for XenApp and XenDesktop.
Kit Last Modified Date: 08-25-2022
CrowdStrike Deployment Scope and Remediation
Use this Dashboard to remediate issues you may be experiencing with CrowdStrike.
Kit Last Modified Date: 07-19-2024
Customer Success Reports
Two reports for Customer Success including an executive summary report for a high level view of estate health and application performance.
Kit Last Modified Date: 05-30-2022
Device Configuration Actions
Actions related to IT administrative activities like logon, group policy, and DNS.
Kit Last Modified Date: 02-29-2024
Enterprise Printing Analysis
Overview of the printing usage, users, volumes, and other relevant printing data.
Kit Last Modified Date: 09-11-2019
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Horizon Sizing Kit
Provides reports for immediate sizing for Horizon Air and On Premises Horizon wihtout SysTrack Virtual Machine Planner.
Kit Last Modified Date: 08-30-2018
Microsoft Office Actions
Actions related to Microsoft Office and Microsoft Windows products.
Kit Last Modified Date: 02-29-2024
Microsoft SCCM Actions
Actions related to configuring and updating settings for Microsoft System Center Configuration Manager.
Kit Last Modified Date: 10-12-2022
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NVIDIA Graphical Analysis
Analytical reports for understanding the potential for virtualization of existing physical assets with advance graphical analysis.
Kit Last Modified Date: 01-05-2022
PCoIP Reporting
Provides multiple methods of presenting PCoIP information from user sessions.
Kit Last Modified Date: 12-21-2021
RDSH Assessment
Provides dashboards and reports to assess environments using RDSH servers.
Kit Last Modified Date: 01-05-2022
RDSH User Experience Analysis
Provides dashboards and reports that provide analysis for RDSH user experience.
Kit Last Modified Date: 12-21-2021
Remote Work Actions
Actions related to remote work products such as meeting applications.
Kit Last Modified Date: 10-01-2021
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Sensor Actions
Content includes sensor actions scripts, action profiles, and a role to link the actions of specific sensors.
Kit Last Modified Date: 07-20-2023
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