Performance

Performance shows the percentage of resources being used on the system.

NOTE: If enabled, the auto-refresh option at the top right shows that the data is live. It refreshes every 15 seconds.

CPU Usage: High CPU could mean the user is using an intensive application, such as video processing software or it is possible that the hardware needs to be upgraded.
Memory Usage: High memory usage is a problem if the user tries to perform complex functions, such as running drafting programs or creating pivot tables.
Disk Activity: A high disk activity percentage could mean that too many instances of an application are open or that the system is under-provisioned.
Network Usage: Shows if there are any connection issues. Possibly related to a poor connection with the home WiFi or ISP.

NOTE: This resource tends to be high for remote workers.

View More Information for Each Usage

Click any of the gauges at the top of the screen. Additional information displays in the grid below.

The following table shows the Assist Performance Color Thresholds. These are the default values, which can be overridden by using alarm settings.

Threshold	Based on	Red Limit	Red Time	Yellow Limit	Yellow Time
CPU Usage	System % Total CPU alarm thresholds	95	240s	90	120s
Processor Queue	System Processor Queue Length alarm thresholds	5	240s	4	120s
Memory Usage	Blue 0-39% Yellow 40-79% Red 80-100% These are constant for all systems
Trans Fault Ratio	System % Transition Faults alarm thresholds	75	240s	70	120s
Disk Activity	Performance: Disk % Disk Time alarm thresholds	60	240s	30	120s
Free Space	Performance: Disk % Disk Free Space alarm thresholds	10	240s	20	120s
Network Usage	Performance: Network % Net Utilization alarm thresholds	50	240s	30	120s
Retransmit Rate	Performance: Network % TCP Retransmitted alarm thresholds	10	240s	5	120s
Server Latency	Blue 0-99 Yellow 100-224 Red 225+ Error = 15000 These are constant for all systems
Session Latency	Blue 0-99 Yellow 100-224 Red 225+ Error = 15000 These are constant for all systems

Remotely quit an application to determine if it changes performance.