Supported Operating Systems and Platforms

This page covers the supported browsers, operating systems, and other platforms for SysTrack's various products and components. It also links you to the full installation procedures, where applicable.

Browser Compatibility

SysTrack Cloud and other products are designed to be compatible with the following browsers:

  • Chrome 42.0.2311 and newer

  • Firefox 48 and newer

  • Edge 48.14393 (Anniversary Update version) and newer

NOTE: For more information, see Accessibility Statement.

Cloud Agent: Windows Supported Operating Systems

The Agent for SysTrack Cloud supports the following operating systems.

  • Microsoft Windows 10 (version 1507 or higher)

  • Microsoft Windows 10 IoT (version 19045 or higher)

  • Microsoft Windows 11

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

For information about installing, see Cloud Agent Installation.

Master System: Supported Operating Systems and Requirements

A master system server on which you install SysTrack must meet the system requirements covered in the following sections.

SysTrack requires the latest supported Visual C++ downloads. See Microsoft’s latest supported Visual C++ downloads article for more information.

If your master system server does not already have them installed, the SysTrack installer will install all the required items listed here, with the exception of full versions of SQL Server. The SysTrack installer can optionally install SQL Server 2016 Express for certain environments. Installing the requirements yourself, before you begin the SysTrack installation, will greatly decrease the installation time.

NOTE: We recommend that you install Microsoft .NET Framework 4.6.1 prior to the SysTrack installation to decrease installation time. Otherwise, Microsoft .NET Framework 4.6.1 will install during the SysTrack installation.

For information about installing, see Install SysTrack on Master System.

For database sizing and resource load information, see the Resource Footprint.

Master System Environment Requirements

The environment must meet the following requirements:

  • 64-bit only

  • Must have a static IP or a DNS reservation

  • Cannot be a domain controller

  • Cannot have any IIS applications installed

Master System Supported Operating Systems

The master system can run these supported operating systems:

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

Master System .NET Framework Requirements

The master system can run these versions of the .NET framework:

  • The minimum requirement is Microsoft .NET Framework 4.6.1 (or higher).

  • Microsoft .NET Framework 4.6.2 is installed with Windows Server 2016.

  • Microsoft .NET Framework 4.7.2 is installed with Windows Server 2019.

Master System SQL Server Requirements

The master system can run these versions of SQL Server:

  • The minimum requirement is Microsoft SQL Server 2014.

  • SysTrack setup can optionally install SQL Server Express 2016 SP1 with Advanced Services.

  • SQL Server Express 2016 SP1 requires Microsoft SQL Server Management Studio (SSMS) 17.1. This is NOT installed with SQL Server Express.

  • The other supported versions of Microsoft SQL Server are 2016, 2017, and 2019.

IMPORTANT: If you are doing a SQL Express Database install when you are installing SysTrack on the 2022 server, SysTrack automatically installs SQL Express 2016. However, Microsoft does not support SQL Express 2016 with the 2022 Server. If you get an error message, you need to restart the install. If you do not use SQL express in your installation, you will not get this error.

Master and Web Services: Other Compatibilities

SysTrack Master Systems and Web Services are also compatible with the following:

  • Microsoft Access Database Engine 2010 (x64)

  • Visual C++ 2017 (x86) Redistributable

  • Microsoft Visual C++ 2017 (x64) Redistributable

  • Microsoft URL Rewrite module 2.0 for IIS 7 (x64)

SysTrack Administrative Tools: Supported Operating Systems

SysTrack Administrative Tools are compatible with the following operating systems:

  • Microsoft Windows 10

  • Microsoft Windows Server 2016

  • Microsoft Visual C++ 2017 (x86) Redistributable

On-Premises: Supported Operating Systems

SysTrack On-Premises supports the following operating systems:

  • Microsoft Windows 10 (version 1507 or higher)

  • Microsoft Windows 11

  • Microsoft Windows Server 2016

  • Microsoft Windows Server 2019

  • Microsoft Windows Server 2022

Log on as an administrator to run files.

IMPORTANT: If you are doing a SQL Express Database install when you are installing SysTrack on the 2022 server, SysTrack automatically installs SQL Express 2016. However, Microsoft does not support SQL Express 2016 with the 2022 Server. If you get an error message, you need to restart the install. If you do not use SQL express in your installation, you will not get this error.

For information about installing, see Install SysTrack On-Premises.

Cloud Data Relay: Supported Operating Systems

SysTrack Cloud Data Relay supports the following operating systems (all 64-bit):

  • Windows Server 2019

  • Windows Server 2016

  • Windows 10 version 1511 (or later)

  • Windows 11

An additional requirement is:

  • Microsoft Visual C++ 2015-2019 Redistributable (x64) 14.24.28127 (VC_redist.x64.exe)

For information about installing, see Install SysTrack Cloud Data Relay.

Cloud Proxy: Supported Operating Systems

SysTrack Cloud Proxy supports the following operating systems:

  • Windows Server 2019

  • Windows Server 2016

For information about installing, see Install SysTrack Cloud Proxy.

Linux Agent: Supported Platforms

The SysTrack Linux Agent (10.3 and above) supports the following platform minimum versions:

  • Amazon Linux 2

  • Debian version 10 or later

  • CentOS Version 7 or later

  • Fedora Version 35

  • Mageia version 8

  • Mint 19 security

  • Mint version 20.2 or later

  • openSuSE Leap 15.3

  • Oracle Linux 7 or later

  • Red Hat Enterprise Linux 7, 8, and 9

  • SuSE Enterprise Linux 12 or later

  • Ubuntu version 18

For information about installing, see Overview of Linux Installation.

Android Agent: Supported Platforms

The SysTrack Android Agent app requires Android OS 7.0+.

The agent runs on Android devices with the following CPU architecture:

  • armeabi

  • armeabi-v7a

  • arm64-v8a

  • x86

  • x64

For information about installing, see Overview of Android Installation.

Apple iOS Agent: Supported Platforms

The SysTrack iOS Agent app requires iOS 13.2+.

A Mobile Device Management (MDM) solution is recommended for App deployment and continuous data collection.

These MDM solutions are supported:

  • Jamf

  • Microsoft Intune

  • Workspace ONE

For information about installing, see Overview of iOS Installation.

Apple macOS Agent: Supported Platforms

The SysTrack macOS Agent supports the following platform minimum versions:

  • macOS versions 10.9 and above

  • Intel-based CPUs

  • Apple Silicon CPUs

For information about installing, see Overview of macOS Installation.

Other Supported Operating Systems

If you require support for operating systems or devices not listed here, contact us for information on whether we can support them.